![]() You may see the following dialog box:Ĭlick Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer. Go to his website, download and run EtreCheck:Įtrecheck will be in your Downloads folder. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:Īpple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. When it finishes restart your Mac and test again for operation. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. At the Mac OS X Utilities screen, select Disk Utility. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting:īoot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. To help determine the possible causes of this behaviour read the following. Back up your documents and everything else important to you, not that there is any reason to believe your hard disk may be failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
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